We are passionate about administrative work! Our skilled team has deliberately chosen the flexible lifestyle of being Virtual Assistants. With years of experience as Executive Assistants and/or Personal Assistants, they are quick learners who know how to get tasks done swiftly! All our Virtual Assistants are based in Brisbane. Understanding Australian business practices and, whenever possible, working in the same state and time zone as you! Partnering with a Virtual Assistant is ideal for busy individuals who no longer have time for everyday tasks. Between demanding jobs, family responsibilities, travel, weekend activities, and more, let's help YOU get organised! Remember - organisation leads to productivity! We are the ORIGINAL virtual assistant company and industry leaders! Choose the best for your business.

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We understand the challenges of finding a trustworthy partner to support your business, which is why we've assembled a team of reliable and hard-working Virtual Assistants to assist you. We'll gather your business or personal needs, match you with a Virtual Assistant possessing the required skill set, personality, and availability, and get you started! It's as simple as that...

How does working with a Virtual Assistant work?

Virtual Assistants work remotely - they never set foot in your office! They can handle any task as long as they have the necessary skills, information, and, where applicable, access to relevant software online. Providing training on your specific programs is beneficial and shows the VA how you prefer your tasks to be handled. We acknowledge that we can't work in your office or meet you for a coffee since our business is virtual, and logistically, it's often physically impossible. If you require that type of on-site support for your business, we can engage someone to come on site locally to Brisbane. Apps like Dropbox, Google Drive, and Skype ensure that you'll hardly notice they're not physically present with you. Tasks will be completed on time and to your satisfaction. Better yet - you only pay for the hours they actually work and any expenses incurred. No need to worry about break times, superannuation, income tax, or anything else!

We also specialise in social media if you need to keep your business active on platforms like Facebook and others. What you need to know when you first reach out to us (by phone or email), we'll enquire about you, your business, and the tasks to be completed. We'll also ask for an estimate of how many hours you think these tasks might take (or how long these tasks currently take you to complete). Based on your responses and your working style, we'll pair you with a Virtual Assistant to suit your needs. We arrange a phone call between both parties so you can get to know each other. If you're satisfied, they'll get to work! If not, we'll find you another match until you are.

Do I have to train my Virtual Assistant?

Engaging a Virtual Assistant is similar to bringing a new employee into your business, so you'll need to invest some time in guiding your Virtual Assistant on how you prefer tasks to be carried out. This could be as simple as providing a document with instructions or having an in-depth conversation via Skype. All our Virtual Assistants have extensive experience in EA/PA roles and are quick learners, so don't be surprised if they grasp things faster than you expect! Most clients find they spend approximately an hour or so on training, and then provide ongoing feedback/updates. You might prefer to establish this as a 'process' - gradually shaping the role over time to ensure everyone is comfortable and the role evolves as per your expectations. This is especially beneficial for those who find it challenging to delegate or let go.

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